Friday, September 27, 2019
Measurement and Decision Making Essay Example | Topics and Well Written Essays - 500 words
Measurement and Decision Making - Essay Example From this discussion it is clear thatà value chain involves a detailed level of analysis on the means to satisfy the customers. It includes detailed knowledge of a firms strategy geared towards adding value to the product and service to the customer. In adding value to the product, the firm achieves higher levels of profitability. Harley-Davidson has established a Riderââ¬â¢s Edge program in which anyone who could pass the Motorcycle Safety Foundations (MSF) written test and driving test would be eligible for instruction on how to ride a Harley. The local dealers provide these instructions, which perfectly fit in the value chain.à This study stresses thatà execution cost drivers include factor that a firm can manage in the short-term to reduce costs. There are various short-term cost drivers available to this firm. First, the company can endeavor to empower the current employees through trainings. The company needs to equip each of the employees on handling clients in a sati sfactory manner. For instance, responding to their online queries and orders in a timely manner. Additionally, offering quality services that will make the customers come back for more business. Secondly, the firm needs to redesign the production processes to speed up the flow of product to reduce costs. Thirdly, improve its suppliers relationships by providing them with low-cost products through agreements with them. In reducing costs, the firm will agree with the suppliers to move more products, increasing on sales.
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